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Frequently Asked Questions

by Nicholas Myers on May 13, 2020

Classes

Q: What types of classes do you offer?

A: We offer several types of classes ranging from machine operations to monthly clubs to specific projects to special events.

 

Q: Where do your classes take place?

A: Myers Sewing: Education & Event Center (E & E) at 3460 W. Carefree Circle, Colorado Springs, CO 80917

 

Q: Are classes free?

A: All classes are updated monthly on https://myerssewing.com/pages/classes-and-events. While some classes/events show ticket prices, others are complimentary to Baby Lock Owners. All Machine Operations Classes are free.

Sales

Q: What kinds of machines do you sell?

A: We're your proud, Authorized, local Baby Lock Dealer. We specialize in embroidery, quilting, serger, and sewing machines. At different times, we may also offer certified pre-owned machines as well ranging from various brands like Pfaff, Brother, Janome, Bernina, Viking, and much more.

 

Q: Do you offer financing?

A: Yes! Up to 60 months, NO INTEREST through Synchrony Financial. Call today to get an application started to finance the machine of your dreams! 719-596-1165

 

Q: What's a typical machine cost these days?

A: We have several offering from Baby Lock including:

  • Sewing machines starting at ONLY $99!
  • Sergers starting at ONLY $349!
  • Quilting machines starting at ONLY $699!
  • Embroidery machines starting at ONLY $699!

Service/Repairs

Q: How much do you charge just to look at it?

A: Nothing, seriously. We give FREE estimates upon check-in. Just bring your machine by to our Sales & Service location (S & S) at 3770 E. La Salle St. Colorado Springs, CO 80909

 

Q: What do I need to bring in with my machine?

A: We like to minimize the number of accessories we keep with repairs. The list is as follows:

  • Bobbin Case
  • Embroidery Foot (if applicable)
  • Embroidery Hoop (if applicable)
  • Embroidery Unit (if applicable)
  • Foot Control
  • Power Cord
  • Presser Foot

 

Q: Do I need to make an appointment?

A: No appointment necessary. We work on a first-come, first-serve basis meaning we set current machines in queue to be worked on in the order they are received.

 

Q: How long does it typically take?

A: In all fairness, our turnaround times have ranged from 3 days to an entire month. This is always marked at the check-in counter where we update based on our current inventory.

 

Q: Do you service machines in-house or do you send them out?

A: Being in business since 1952, repairs have always been a major focus of our business. ~ 99% of repairs are done in-house at our Sales & Service location by Trained & Authorized Technicians. 1% or so may need special attention from Baby Lock themselves who reside in Fenton, MO.

 

Q: Do you work on all makes/models?

A: We pride ourselves on getting the job done right. With that said, our desire met with our extensive base of knowledge allows us to work on MOSTLY ALL makes & models. In rare situations, parts are no longer available or certain brands give us more trouble than others, but upon check-in, we will help set your mind at ease by giving your machine a fair, honest appraisal.

JULY '20 UPDATE:

  • We will no longer be servicing and/or repairing ANY *ELECTRONIC* BERNINA or VIKING MACHINES
  • We will still continue to work on mechanical models

 

 

2 comments
by Nick Myers on April 07, 2021

@Janell Salter yes, we do! If you haven’t already, bring it by our Sales & Service Location for a FREE estimate!

by Janell Salter on January 26, 2021

Do you work on Singer Featherweights? If so, how much experience with working on them? If not, who would you recommend to work on one

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